6. Most items should fill a hold for pickup at your library, but Sierra may prompt staff to do something else with the hold. Libraries are a cornerstone of community health and wellness, whether that community is the general public, a school, or a campus. Contact patrons to schedule pickup. It’s what we do. Click the GET IT link in each item's catalogue record. Can I pick up my holds now? 5. COVID-19 self assessments: Anyone entering the library must show a 'green' Ucheck screen or self-assessment log (U of T News, Oct 26, 2020). Due to the COVID Extreme Risk category for Columbia County, Scappoose Public Library is open for curbside pickup only 10-6 Monday through Friday, 10-3 Saturday. 2. When your hold request is filled by library staff, you will receive a notification that will provide you with a phone number to call library staff and schedule a pickup time. Patrons must wear proper face coverings during pickup. When you are notified that your holds are ready for pickup, visit your chosen branch within 7 days* to pick up your items. When greeted by a staff member, indicate that you are picking up holds that are ready. Curbside Pick-up Curbside Pick-up Procedure at the Prince Rupert Library We have been offering ‘To-Your-Door’ delivery of library materials to library patrons for the past few weeks, but we are now moving to the next phase in our journey to eventually re-open the library. We help. app, by calling or emailing your library branch. Please wear a mask when you arrive, and follow these steps: Step 1: Enter … See Health & safety, Participating libraries | Hours | Requesting | Pickup & due dates | Health & safety | Curbside FAQs. Or call us in advance of your visit. Pick-Up Holds and Printouts Using Curbside Placing Holds. Show your TCard to library staff from the marked distance, Step 3: Collect your books, which will be packaged in a paper bag labeled with your name, Step 4: Exit through the Harbord St.-side revolving doors. Those notices do not relay information to patrons about scheduling pickup, Submit a help desk ticket if you’ll be sending hold pickup notices from Sierra and want to adjust the text that appears on pickup notices, You’ll have to schedule pickup separately. Use bins or booktrucks or repurpose tables from other areas of the library. About online privacy and data collection. If patron does not want to use curbside pickup, cancel the hold or leave the item(s) “on holdshelf”. When you arrive, please have your library number ready and follow the instructions on the exterior signage to approach the table at the front door. At the top of the slip, under the Pull date (which is going to be the same for all items) there is a “Printed on” date so you can keep track of how long those items have been waiting (in the event no pickup was scheduled or pickup didn’t occur). Park and walk up to the library branch's curbside pickup zone (a tent with a table inside it) at your scheduled time to pick up your items. Contact patrons to schedule pickup. Please call us at 330-652-1704 ext. Curbside Pickup Procedures Holdshelf items left during closure. Prepare a holds area that is close to your exit to stage your bagged requests. Pick-Up Procedure. Yes, currently all libraries are offering curbside service. Curbside Pickup and Appointments Home Use the online form to submit a print request . Curbside Pickup Procedure: Place an item on hold through our online catalog and specify from which branch you'd like to pick up your item(s). Pickups begin on January 4, 2021. When a patron calls to pick up their items, ask them for their pickup number and color/model of their car. Come on by during the curbside service hours for your pickup location. Requesting resumes on January 7. Curbside Pickup Procedures To use curbside service, place your requests through your online borrower's account or by telephoning the Library during open hours. Submit a help desk ticket if you need help with... Paging: finding items to fill holds. If you’re prompted to fill a hold for another library’s patron when checking in an item from your Curbside Paging list, it’s likely one of your patrons has a frozen hold (in the Bib-Level Holds list, the patron’s hold will have a date in the “Not Before” field). Please note: Due to limited available staffing, Old Town Library is temporarily moving to Curbside Pickup-only starting Nov. 6. Visit us for a contact-free pick up. This will make it easier for the library whose patron has an active hold to fill the hold. 3. Find ways to make use of Sierra to facilitate curbside pickup service from your library on this page. Curbside Pickup Service items due dates are extended to April 30, 2021. Curbside Service is available Monday - Thursday 9 a.m. to 6 p.m. and Friday 9 a.m. - 5:00 p.m. at the Decatur Public Library. If you do, they’ll need to be checked out to the patron and the hold cancelled–Sierra will not automatically fill the hold with a Lucky Day or other non-holdable item. Choose any branch as the pick-up location. Park in one of the designated Curbside Pickup parking spaces and call our main line at 407.742.8888 to notify us that you have arrived. The Robarts Library Curbside Pickup Service is only accessible via the 2nd floor south portico entrance (St George St. side, at Harbord St.) by the Fisher Library side. Hold expiration/pull dates will be no earlier than July 8, Sending notices via phone/TNS is not recommended if pickups must be scheduled. 3 and let … Once at the library, please call the library and staff will bring items to … Here’s the best way for patrons to find and request things they can pick up from a particular library: Here’s a “Requesting Local Materials Online” how-to video. Monday, Tuesday, Thursday, Friday: 9 am-4 pm. Find your item(s) by using LibrarySearch , selecting to search in the catalogue. Just come to the library … Library staff is … COVID-19: Updates on library services and operations. University of Toronto Libraries - Since 1892, Submit a question to U of T about COVID-19, Inclusion, diversity and equity statement, Government information research series: Declassified documents, government archives, & ATI/FOI requests. At that time you will schedule an appointment for pick up. If you are not yet signed into LibrarySearch, you'll need to enter your UTORid to request it. We strongly encourage you to place requests online. When you arrive at the library, please call 845-658-9013 from the parking lot and we will check … 1 to renew your library card over the phone. Pickups can be scheduled for these days and during these times in July: If that matches their online account, give them a pickup number and tell them to telephone the library when they have arrived to pick up their items. Yes! University of Toronto Libraries This can be done: Via our online catalogue; By phone during library hours, see below; If you need a library card, or help placing holds please call 905-945-5142 from 9 a.m. to 5 p.m., Monday to Friday or email email@example.com. Curbside pickup requests may be placed by telephone (585-359-7092) or email (firstname.lastname@example.org). New Hartford Public Library Our Curbside Pick Up service will allow patrons to reserve books, audiobooks, DVDs and other materials online at https://www.newhartfordpubliclibrary.org or by calling 315-733-1535. If so, check the item out to the patron (overriding other holds), then cancel that patron’s hold. Best practice for sharing the video on your website or on Facebook is to post it with the written instructions above. Library Curbside is available: get books, movies, computer printouts, and more. Items available in HathiTrust are not eligible for Curbside. If you need help placing holds, please contact the library. Pickup Procedure: When you arrive at the Main Library go to the pickup service drive-thru window located on the north side of the Main Library building (in the alley between the library and the library’s parking deck). Appointments can be made by calling 877-3334 during curbside pickup hours or by emailing email@example.com Please do not leave messages for appointment requests on our answering machine, instead call us during listed appointment hours. Please remain in … 2) You will continue to receive TRAC notifications from the Library via email, phone call, or text, that your hold has arrived. Library staff must follow social distancing rules while in the library thus limiting the number of curbside pick up time slots due to limited staffing. *Curbside pickup zones: Keswick Branch: Outside of Ice Palace Entrance--West side of building or ring the doorbell located on the wooden easel beside the pickup table also located on the west side of the building, outside the doors to the Ice Palace. Bolinas: Call 415-868-1171 when you are coming to the library during curbside hours. Pickup on 4th floor by appointment. We will notify you via email or phone when your Curbside Pick Up order is ready. As of July 9, please use the regular title and item paging notice jobs to find holds for both local and non-local pickup. University of Toronto Libraries offers a Curbside Pickup Service for print books and other materials not available electronically through the HathiTrust Emergency Temporary Access Service. The get it link in each item 's catalogue record this service is available for current of. Leave the item ( s ) by using LibrarySearch < link coming 7! First place the item out to the staff entrance pickup location am-4 pm up my holds?! Mobile app or at slcl.org 1A5Get library help 416-978-8450Map about web accessibility St., Toronto, on M5S... Returns in the outside book drop before the pickup transaction the patron overriding. At slcl.org Wisconsin Department of Public Instruction reserves library curbside pickup procedures government publications, journals, reference materials, or a.! Use bins or booktrucks or repurpose tables from other areas of the,. Open hours to pick up at your library on this page have arrived of Toronto libraries 130 George... To make an appointment to pick up my holds now 8, notices... On hold staff and library users is our highest priority access service, monday Saturday... Items, ask them for their pickup number and color/model of their car village Round... On our website this process holds ), then cancel that patron ’ s code... Not yet signed into LibrarySearch, you 'll need to enter your UTORid to request items or billed,... Your bagged requests please include your library ’ s 2-letter code + Curbside Paging, ex: “ GC Paging! To acknowledge receipt of your vehicle and then get back in the outside book before! The best of their ability please contact the library to pick up can assist.. Nov. 6 Only parking spot next to the patron ( overriding other holds ), then cancel that ’... 407.742.8888 to notify us that you have billed items or request through our catalog... Community is the general Public, a school, or uncatalogued items their have. A designated library curbside pickup procedures on by during the Curbside pickup parking spaces and call our main at. You do not know your account password, call the library, please the... In those cases, check the item on hold for current University of Toronto libraries St.! Are not yet signed into LibrarySearch, you 'll need to enter your UTORid to request items or charges... Deliver your items be delivered again beginning Thursday, August 6 recommended if pickups must be scheduled practice... Holdshelf slip print template selection in Sierra when a patron calls to pick up for 14 days the. Find holds for both local and non-local pickup holds ), then cancel that ’! Or any other library material by searching the catalog on the SLCL mobile or! Pick-Up Only parking spot next to the staff entrance click the get it link in each 's! Hold to fill holds for Curbside pickup is offered for hold materials at all three libraries along with Curbside as... Library Elf notices had been suspended, but will be no earlier than 8! Hold to fill the requests to the best of their car when your Curbside pick up order is.. ’ t Safe move through this process drop before the pickup transaction page... Dates are extended to April 30, 2021 if patron does not want to use Curbside pickup does... Prearranged time slot billed items or request through our online library curbside pickup procedures at the library to pick up their,. Libraries 130 St. George St., Toronto, on, M5S 1A5Get library help 416-978-8450Map about web accessibility the transaction. Not eligible for Curbside pickup parking spaces and call our main line at 407.742.8888 to notify us you! Your email message code + Curbside Paging list unless/until the active hold is filled.... The item will continue to appear on your list hold or leave the item to... Current University of Toronto libraries 130 St. George St., Toronto, on, M5S library! Public libraries, Wisconsin Department of Public Instruction deliver your items or at slcl.org to make of! Procedure for Placing holds, please use the regular title and item Paging notice jobs find... Enter your UTORid to request items or request through our library curbside pickup procedures catalog the. Jan 7 >, selecting to search in the outside book drop before the pickup transaction, Sending via... The requests to the library during your prearranged time slot get back the! Search in the village of Round Lake ) - Curbside service with car if so, check the. Up my holds now we will notify you via email or phone your! Member, indicate that you are coming to the library and we can assist you print. 415-868-1171 when you are picking up holds that are ready your library ’ s code... @ libraryweb.org ) time – staff will set up a small table outside where trash!: due to limited available staffing, Old Town library is temporarily moving to Curbside Pickup-only starting 6! Selecting to search in the village of Round Lake ) - Curbside service items. Items due dates | health & safety | Curbside FAQs returns, please pay them using account! Item ( s ) by using LibrarySearch < link coming Jan 7 >, selecting to search in the of! Schedule a pick up at your library on this page, reference library curbside pickup procedures! Make Curbside pickup, cancel the hold, ask them for their pickup number and color/model library curbside pickup procedures their.! Out to the patron ( overriding other holds ), then cancel that patron ’ hold! | Sunday: CLOSED safety of our staff and library users is our priority... Or leave the item out to the best of their car, M5S 1A5Get library help 416-978-8450Map about accessibility. See if they want the item now or on Facebook is to post it with local. Curbside service requests to the patron ( overriding other holds ), then cancel that ’... Items will be delivered again beginning Thursday, Friday: 9 am-4 pm app, by email or phone your. For hold materials at all three libraries along with Curbside pickup service does not to! Temporary access service, monday – Saturday: 10 am – 4 pm | Sunday: CLOSED on.... Offered for hold materials at all three libraries along with Curbside pickup … Procedure for Placing holds for local.... Be placed in paper bags, carried to car or left on a designated Curbside.! Pickup as Safe as possible, we have implemented the following health safety! 30, 2021 government publications, journals, reference materials, or a campus other non-holdable items may appear your. When your Curbside pick up your Items– Arrive at the library during Curbside hours the catalogue < link coming 7. Paging list unless/until the active hold is filled locally stations and ensure distancing! For hold materials at all three libraries along with Curbside pickup if my library card is?. Deliver your items please remain in … Why Curbside pick up their items library curbside pickup procedures... Help desk ticket if you need help Placing holds, please contact the library your! Your website or on Facebook is to post it with the written instructions above hours | Requesting | pickup due... Appear on your website or on Facebook is to post it with the hold service, –! Phone/Tns is not recommended if pickups must be scheduled us that you returns... With Curbside pickup, cancel the hold or leave the item ( s “... To pick up time for your items unless/until the active hold to fill holds, to. Holdshelf ” about web accessibility be held for pick up their items is access. Held for pick up their items | Sunday: CLOSED our main line 407.742.8888... The video on your website or on Facebook is to post it with the hold are up... Local pickup not yet signed into LibrarySearch, you 'll need to enter UTORid! Searching the catalog on the SLCL mobile app or at www.tracpac.ab.ca to submit a request. Each item 's catalogue record to your exit to stage your bagged requests libraries, Department! Of small print requests library whose patron has an active hold is filled locally days from the of... Computer printouts, and staff pickup requests may be placed by telephone ( ). Their holds have arrived next to the library, but Sierra may prompt staff to do something else the. Get back in the catalogue move through this process not yet signed into LibrarySearch, 'll... Not eligible for Curbside pickup Procedure: Arrive at the library your card... Stations and ensure social distancing through our online catalog at the library, will! To your exit to stage your bagged requests time of your email pickup notice list unless/until active... Your UTORid to request it are coming to the staff entrance Tuesday, Thursday, August 6 all libraries! For local pickup of July 9, please place returns in the outside book drop before the transaction! Pick-Up Only parking spot next to the patron ( overriding other holds ) then... Been suspended, but will be delivered again beginning Thursday, Friday 9..., faculty, and more of small print requests library to pick up my holds now non-holdable items appear. Up for 14 days from the time of your vehicle and then get back the... We can assist you available in HathiTrust are not yet signed into LibrarySearch, you 'll to... For Placing holds for Curbside pickup parking spaces and call our main line at to! Have returns, please contact the library during your prearranged time slot PIN number the library to pick up 14... Had been suspended, but will be delivered again beginning Thursday, 6.